I put a lot of weight into reviews, but rarely write any myself. However, the experience I had with Andy and Karats Jewelers was so positive, I wanted to make sure and submit a positive review.
I was in the market for a watch. I am a researcher and “over-analyzer” and can have a hard time making up my mind sometimes. Andy (the owner) was phenomenal when assisting me with my questions and helping give me his insight and professional opinion.
The customer service was tremendous and they made sure I was happy…definitely going above and beyond.
When I was there a couple of other gentleman, who were obviously repeat watch customers, came in and were greeted with a handshake and hug. I was able to visit with them and could tell their strong connection to the store and the ownership.
Repeat business is the best sign of someone you want to buy from and it is obvious they treat their customers so well they come back.
I strongly recommend Karats Jewelers and their team. You won’t be disappointed.